Terms & Conditions

Our 100% buyer protection program allows for easy returns only for products not as per description/photo on the website and products which you received in damaged/defective/broken condition.

All products must be returned in their original condition along with the bills and labels.

Product after 7 days of delivery return can not accepted.

You can raise a dispute within 7 days of delivery, in either of the two ways.

By sending an email to support@basket.com with images of broken/defective/damaged products within 7 days of delivery. please mention your order number in the email.

Sign into your account if you are a registered customer (easy method).

Reverse pickup orders will initiate refund once the item is picked up by our courier partner.

We will refund when your item back from warehouse. the refund amount wii be credited within 3 to 5 working days in your acoount.

Customs duty & other international taxes etc. if applicable will have to be borne by the customer according to the laws of the land.